Tuesday, January 29, 2013

Chapter 4 Consumers and Stakeholders



4.1 Current Consumers’ Characteristic
4.1.1 Demographics

Age

·       35 to 45 years old (Midlife adults)


Gender

·       Male and Female


Education Level

·       Secondary School

·       Diploma

·       Degree

·       Master


Occupation

·       Working adults

·       Unemployed

·       Housewife


Income

·       RM 1000 to RM 10,000


Race & Ethnicity


·       All

Geographical Location


·       Urban area



4.1.2 Psychographics

Perception

·       Consumers who have no time to cook

·       Rushing for time

·       No cooking skill

·       Workaholic


Learning

·       Newspaper

·       Friends recommendation

·       TVC

·       Promoters

·       Magazine


Motivation and Needs

·       Affordable food

·       Simple to prepare a meal


Attitude and Personality

·       Intorelant

·       Hardworking

·       Conservative in own views

·       Simple and easy

·       Taste conscious


Lifestyle
·       Modern

·       Hectic

·       Rushing



4.2 Stakeholders Characteristics
4.2.1 Primary
Stakeholder
Critically to Success
Concerns
OCB Berhad Board of Directors

Medium
 Supporting the company
OCB Berhad of Management
High
Strong in seeking of initiative succeed and managing the company
Shareholders
Medium
Concerned about the market shares

Ibufood Corporation Sdn Bhd

High
Concern about food industry
Kaiserkorp Sdn Bhd
High
Concern about the industry of bedding products

Agrow Malaysia Sdn Bhd
High
Concern about the sales and marketing of building materials

Enigma Sinar Sdn Bhd
Medium
Concern about investment holding of the company

Employees
Medium
Help in manufacturing the company

Finance
Medium
Concern on everything of financial  involvement

Marketing
High
Concern about the market and benefits to the company

Customers
High
Provides good quality products to ensure no negative impact from them

Distributors
High
Distributes the products to the market and reach consumers




4.2.2 Secondary

Stakeholder


Criticality to Success

Concerns
Government
Medium
Monitoring the country business and economy

Media
High
Concern in promoting the brand

The community
Medium
Contribute information through the community



No comments:

Post a Comment